jeetbet Privacy Policy

jeetbet is an online gaming and sports betting platform operating for Bangladeshi users. This privacy policy ("Policy") explains what information is collected about you when you use the jeetbet website and related applications, how that information is processed, and how carefully we maintain it.

By registering on this platform or using any of its services, you are considered to have accepted the terms of this policy. This policy works alongside our Terms and Conditions, and together both documents establish the legal basis of our relationship with you.

This policy applies only to jeetbet's own services. Third-party websites or software providers may have their own privacy policies, for which jeetbet is not responsible.

jeetbet collects user information in several ways. This information falls into three main categories:

2.1 Information You Provide Directly

We collect information that you provide yourself during account registration, identity verification, or when requesting support services. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Mobile financial service account details such as bKash, Nagad, or Rocket (for processing transactions)
• Bank account details (where applicable)

2.2 Automatically Collected Information

When you use our platform, certain information is recorded automatically. This includes your IP address, device model, operating system, browser type, login and logout times, and your activity history on the platform.

2.3 Information Received from Third Parties

In some cases, we may receive information from trusted third parties — such as identity verification services or payment processors — to support identity verification, fraud prevention, and responsible gaming.

jeetbet uses collected information only for the following legitimate purposes:

• Account Management: For registration, login, password recovery, and account security.
• Identity Verification: To meet legal requirements and prevent access by minors. Only individuals aged 21 or above may open an account on jeetbet.
• Financial Transactions: To process deposits and withdrawals, including bKash, Nagad, Rocket, and bank transfers.
• Customer Support: To resolve issues through 24/7 live chat and email support.
• Promotional Communications: To send bonus offers or relevant updates — you may opt out of these communications at any time.
• Security and Fraud Prevention: To detect unusual activity and maintain platform security.
• Responsible Gaming: To monitor user gaming behaviour in line with our Responsible Gaming policy and provide assistance where needed.
• Service Improvement: To improve the user experience and analyse the technical performance of the platform.

We do not use your information beyond these purposes, and we do not sell it to third parties for commercial purposes without your explicit consent.

jeetbet may share your personal information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with selected service providers for payment processing, identity verification, technology infrastructure, and customer support. These organisations use the information only to carry out specific tasks on behalf of jeetbet and may not use it for any other purpose.

4.2 Game Software Studios

Game providers such as Pragmatic Play, Evolution, JILI, PG Soft, and Spribe may receive relevant information for the technical operation of their platforms. Such information is always kept to the minimum necessary.

4.3 Legal Requirements

jeetbet may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. Even in such cases, we will provide only the information specifically requested.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such situations, we will notify users as far in advance as possible.

Under no circumstances do we sell your information to advertisers or share it with third parties for marketing purposes without your consent.

The jeetbet website and applications use cookies and similar technologies. These assist with the following:

5.1 Essential Cookies

These cookies are required for the core functionality of the platform. They include keeping login sessions active, managing security tokens, and saving your language preferences. Disabling these cookies will prevent the platform from working properly.

5.2 Functional Cookies

These cookies remember your preferences and settings, such as display preferences or the last game category you viewed. They personalise your browsing experience.

5.3 Analytics Cookies

We collect analytical data to understand which parts of the platform are used most and where there is room for improvement. This data is processed in aggregate and is not linked to any specific individual.

You can manage cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.

jeetbet takes both technical and organisational measures to keep your information secure.

6.1 Security Measures

• SSL encryption is used for all data transmissions.
• Account passwords are stored using industry-standard hashing methods.
• Access to sensitive information is restricted to authorised staff only.
• Regular security reviews and technical audits are conducted.
• Automated alert systems are in place to detect suspicious logins or unusual activity.

6.2 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, financial transaction records and identity verification data may be retained for a defined period as required by law.

6.3 In the Event of a Data Breach

If a security breach occurs that may be harmful to your rights or interests, jeetbet will notify the affected users as quickly as possible and take the necessary corrective steps.

All jeetbet services are strictly for individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we are informed that a minor has been able to open an account, we will immediately close that account and delete the associated information. If a parent or guardian believes their child has registered on this platform, please contact our support team without delay.

To learn more about responsible gaming and to set limits for yourself or a family member, visit our Responsible Gaming page.

As a jeetbet user, you have certain rights over your own information:

8.1 Right to Access

If you wish to know what information we hold about you, you may submit a written request. We will provide this information within a reasonable time.

8.2 Right to Correction

If any information stored in your account appears to be incorrect or incomplete, you may request that it be corrected. Some information can be updated directly through your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, financial transaction records and information related to legal obligations will be retained for a defined period as required by applicable law.

8.4 Right to Opt Out of Promotional Communications

You may stop receiving bonus offers or promotional messages at any time. This can be done through your account settings or by informing our support team.

8.5 How to Exercise Your Rights

To exercise any of the rights above, contact jeetbet via live chat support or email. We provide support in Bengali and English 24/7. For general questions, visiting our FAQ page may get you a faster answer.

jeetbet may update this privacy policy from time to time. The policy may be revised due to changes in services, technical developments, or changes in applicable law.

For any significant changes, we will send a notification to your registered email or mobile and display a notice on the platform. Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy.

Previous versions of this policy may be available on request. The date the latest version took effect will always be stated at the top of this page.

If you have any questions about this privacy policy, wish to exercise any rights over your information, or want to raise a concern, contact jeetbet using the following methods:

Our support team assists in both Bengali and English. We aim to respond as quickly as possible, usually within a few hours.